Benefits Technology Support Specialist (Insurance)

Position: Benefits Technology Support Specialist (Insurance) / Full time

• Company Location: Eastwood, Quezon City, Metro Manila

Industry: Claims (Insurance & Superannuation)

• Salary

: 27,000 33,000 per monthWORK SCHEDULE: Must be amenable to work on Night shift

• About this job

The Benefits Technology Support Specialist will perform a variety of administrative tasks within benefits administration (BenAdmin) systems for Employee Benefits. This role will work closely with US-based team members to support the set-up of BenAdmin processes and workflows.

• Knows the Business

Gain a deep understanding of Patra's business and strategy.

• Participate in document management.

Manage business communications to internal/external stakeholders.

• Other Administrative Specialist related tasks as required.

• Leads Others

Actively share knowledge and experience through data entry and processing.

• Demonstrates the ability to work well with Patra colleagues and clients and with external organizations.

• Accountable

Process BenAdmin-related tasks

• Report generating and preparation

Follow established guidelines to focus on details and complete tasks attentively and thoroughly.

• Ability to handle multiple tasks, prioritize work, and maintain accuracy.

Ability to deliver quality and on time deliverables aligned with client expectations.

• Multitasks and maintains acceptable production.

• Team Player

Perform all duties with a level of integrity and honesty that positively represents Patra

• Participates in quality and productivity reviews and provides feedback to management

Ability to work independently

• May be required to work non-standard hours to align with US-based teams

Detail-oriented with strong communication skills

• Other duties as assigned

• Qualifications:

Previous U.S. commercial insurance knowledge

• Minimum of 2 years of insurance transaction processing experience with a minimum of 1 year of employee benefits technology experience. Ease or Employee Navigator is preferred.

Proficiency with Microsoft Office Suite including Word, Excel, and Outlook

• Working Conditions

Work from home

• Physically able to work night shift

Minimum internet speed of 15 mbps download and 15 mbps upload; Directly connected into modem; No satellite

• Work Standards

Promotes Culture of Respect & Safety:

• Demonstrates commitment to personal responsibility and value for safety and respect; Communicates concerns

Uses and promotes safe respectful behaviors based on training and lessons learned

• Subject to and expected to comply with all applicable Patra Corp policies and procedures

Job Types: Full-time, Permanent

Pay: Php27,

• 00 - Php33,000.00 per month
  
  Benefits:
• Additional leave

Health insurance

• Life insurance

Paid training

• Promotion to permanent employee

Work from home
Schedule:

• Monday to Friday

Night shift
Supplemental Pay:

• 13th month salary

Performance bonus

Education:

* Bachelor's (Preferred)