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Martin Automotive Group

BDC Agent

Martin Automotive Group
Early Applicant
  • 5 months ago
  • Be among the first 50 applicants
Exp: 1-3 Years
Philippines
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Job Description

Martin Management Group is seeking a Business Development Agent to join our team!

Responsibilities:

  • Deliver inquiries/messages intended for other sales personnel and departments promptly
  • Provide truly exceptional customer service in a fast-paced work environment at a high-volume dealership
  • Answers incoming calls promptly and professionally
  • Answer incoming calls in a friendly manner utilizing a multi-line phone operator system
  • Identify customer needs, clarify information, direct to the appropriate department
  • Identify and escalate customer service issues to supervisors
  • Follow scripts and procedures to ensure the highest level of customer service

Requirements


  • One year of customer service experience
  • Enthusiastic and Positive Attitude
  • Good verbal and written communication skills
  • Self-motivation
  • Positive attitude
  • Proficiency with computers
  • Must be able to multi-task
  • Must be a solution-oriented problem solver
  • Customer Satisfaction focused
  • Enthusiastic and positive attitude
  • Speed and efficiency
  • Ability to type 50 words per minute at a minimum
  • Good interpersonal skills and ability to work successfully in a team environment
  • Amenable to work 9am-6pm CST M-F

More Info

Industry:Other

Function:Business Support and Management

Job Type:Permanent Job

Date Posted: 28/05/2024

Job ID: 80117361

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About Company

Martin Automotive Group
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