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Onward Worldwide Management & Consultancy

Baowang CSR (Mandarin speaking - bilingual)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Customer service that can solve customer's problems timely. With good communication skills.
  • DUTIES AND RESPONSIBILITIES:
Address customers concerns accurately and timely.
  • Ensuring accuracy of information and processes alignment between CS and other
teams within the company.
  • In charge of customer complain.
Make incident report timely
  • Coordinate with other department if there is a technical issue
To assist client of operation problem.
  • CORE COMPETENCIES:
Strong communication skills
  • Teamwork and collaboration
  • KEY RESULT AREAS:
Communication skills
  • Mandarin speaker
English speaker
  • JOB SPECIFICATION:
Experience in Customer Service field
  • Strong verbal and written communication skills in English and Chinese
Possesses strong attention to detail, leadership, problem solving and analytical skills.
  • BENEFITS:
Health Care Plan (HMO) with Dental and Vision upon regularization.
  • Group Life and Accident Insurance upon regularization
Free one meal per day when reporting on-site
  • Unlimited coffee when reporting on-site
Vacation Leave and Sick Leave, Sick Leave convertible to cash by the end of the year
  • Bereavement Leave of 3 days upon regularization
Onsite facilities such as medical clinic and fitness gym
  • Training and Development Programs
Company Christmas Gift
  • Employee Discount
Company Events
  • 13th Month Pay as mandated by the Philippine Government.
Government Mandated Benefits (SSS, PHIC, and Pag-ibig)
  • Birthday Gift
Service Year Award

Job Type: Full-time

Pay: Php65,
  • 00 - Php100,000.00 per month

    Schedule:
  • Monday to Friday


Experience:
  • Customer Service Representative: 1 year (Preferred)

Language:

* English (Preferred)

More Info

Industry:Other

Function:Customer Service

Job Type:Permanent Job

Date Posted: 24/10/2024

Job ID: 97762135

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Last Updated: 24-10-2024 11:59:04 AM
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