Customer service that can solve customer's problems timely. With good communication skills.
- DUTIES AND RESPONSIBILITIES:
Address customers concerns accurately and timely.
- Ensuring accuracy of information and processes alignment between CS and other
teams within the company.- In charge of customer complain.
Make incident report timely
- Coordinate with other department if there is a technical issue
To assist client of operation problem.
Strong communication skills- Teamwork and collaboration
Communication skills English speaker
Experience in Customer Service field
- Strong verbal and written communication skills in English and Chinese
Possesses strong attention to detail, leadership, problem solving and analytical skills.
Health Care Plan (HMO) with Dental and Vision upon regularization.- Group Life and Accident Insurance upon regularization
Free one meal per day when reporting on-site
- Unlimited coffee when reporting on-site
Vacation Leave and Sick Leave, Sick Leave convertible to cash by the end of the year- Bereavement Leave of 3 days upon regularization
Onsite facilities such as medical clinic and fitness gym
- Training and Development Programs
Company Christmas Gift Company Events
- 13th Month Pay as mandated by the Philippine Government.
Government Mandated Benefits (SSS, PHIC, and Pag-ibig) Service Year Award
Job Type: Full-time
Pay: Php65,
- 00 - Php100,000.00 per month
Schedule: - Monday to Friday
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
* English (Preferred)