ALLSTAR MOTORS AUTO DEALERSHIP is a leading auto dealership and we are currently looking for motivated and enthusiastic individuals to join our Business Development Centre (BDC) team as Auto Dealership BDCs. As an Auto Dealership BDC, you will play a critical role in generating and managing sales leads, providing exceptional customer service, and maximizing customer satisfaction.
Responsibilities
- Respond to inbound customer inquiries via phone, email, and chat
- Engage with customers to understand their automotive needs and provide relevant information about our products and services
- Schedule appointments for customers to visit our dealership and meet with sales representatives
- Manage and follow up on customer leads to ensure a high level of customer satisfaction
- Maintain accurate and up-to-date records of customer interactions and sales activities
- Collaborate with sales team members to identify and capitalize on sales opportunities
- Stay knowledgeable about our inventory, promotions, and dealership offerings
- Contribute to achieving sales targets and goals
Requirements
- Previous experience in a customer service or sales role, preferably in an automotive dealership or BDC
- Excellent communication skills, both verbal and written
- Strong customer service skills and the ability to build rapport with customers
- Proficient in using CRM software and other computer systems
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and excellent organizational skills
- Self-motivated with a positive attitude
- Availability to work flexible hours, including evenings and weekends
Benefits
Competetive Salary, Remote Position, Schedule Flexibility
