Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the worlds largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.
Position Summary:
- Respond to all network related issues and requests following the Incident, *Request and Change Management processes.
- Execute the installation, configuration, and maintenance of LAN/Wireless and WAN networks.
- Maintain operating efficiency and stability, ensure the security and integrity of all network devices.
- Responsible for all aspects of network administration including routers, switches, wireless devices, firewall and Load Balancers.
What you bring to the role:
- Experience in wide array of Network and security devices such as (firewalls, routers, switches, wireless controllers, load balancers, etc.)
- Experienced working with different third-party Vendors and Support
- Been exposed to life-cycle management activity such as network equipment firmware upgrade and hardware replacement.
- Must possess a Bachelor's/College Degree in Computer Science, Computer Engineering, or any related course
- Demonstrates integrity and professionalism in taking responsibility.
- Able to work independently and self-motivated
- Good documentation skills (network diagrams, process flows, knowledge base, etc.)
- Ability to communicate clearly with a wide range of people such as peers, managers, customers, and vendors via phone or email.
- Licenses or certifications: CCNA or CCNP (preferred)
- Experience in managing various networking tools such as monitoring, configuration management, Cisco Collector etc.
- Ability to prioritize and organize work in a fast-paced environment and under pressure.
Required Skills:
- Basic to Intermediate technical experience on Network Systems Administering (Cisco routers, switches, wireless, firewalls, load balancer, SDWAN etc.)
- Basic to Intermediate skills and abilities in using network systems administration tools, commands, and processes.
- Understanding/experience of DNS, DHCP, VLAN, SDWAN, routing, switching and various network security concepts.
- Intermediate troubleshooting skills on network related issues.
