REASONS TO APPLY
- Hybrid work
- Dayshift with fixed weekends off
- Work-life Balance
- Empowering work environment and culture
- Competitive salary and benefits
- Supportive, collaborative teams across functions
ABOUT US
Steadfast Group is the largest general insurance broker network and group of underwriting agencies in Australasia, with growing operations in Asia, Europe, and the US.
Based in Bonifacio Global City Taguig, Steadfast Shared Services in the Philippines is expanding its Finance, Insurance, Underwriting and Technologies teams.
We are proud of our diverse mix of people and skills, coming together across multiple businesses to support our broker network and create next-generation thinking, systems, and technologies that will drive the insurance sector forward. Ours is an exciting, progressive organization where you can build a meaningful professional career alongside some of the brightest people in the insurance industry.
ABOUT THE ROLE
- Reporting to the Team Lead for Broker Policy Processing, you will handle the processing of renewals, quotes, new business requests, policy maintenance, and endorsements.
- Provide administrative and processing support to the Account Executives.
- Provide a high level of customer service and office support as required.
- Respond to inquiries and requests for action from Account Executives and other team members.
- Process renewals, quotes, new business requests, and policy maintenance to ensure excellent service to clients.
- Liaise with clients via phone and email.
- Prepare correspondence between the business, clients, and underwriters for approval by the Account Executive.
- Ensure all activities are carried out in compliance with relevant statutory and industry requirements and codes.
- Acquire a sound knowledge of the insurance industry and market, as well as clients industries, businesses and risks.
- Undertake Professional Development/training to achieve the required CPD points (Continuing Professional Development), 50 points across two years, to maintain Tier 1 qualification.
QUALIFICATIONS AND REQUIREMENTS
- Excellent written and oral communication skills.
- Experience in the insurance industry is preferred.
- High attention to detail; familiarity with invoicing procedures.
- Familiarity with INSIGHT, OIT, Microsoft Office, and Nitro.
- Ability to communicate at all levels in a multiple stakeholder environment, e.g., liaison with clients, external service providers, and other relevant divisions or entities with Steadfast Group.
- Excellent interpersonal, stakeholder, and time management skills.
- Highly motivated and honest, flexible, pro-active, and driven.
- Commitment to high professional ethical standards and a diverse workplace.
WHAT TO EXPECT
We offer you exciting benefits to support you in your professional and personal journey:
Flexible work arrangements to help you balance work and personal responsibilities.
Career development opportunities through technical and leadership programs.
Life, disability, and travel insurance, plus access to other discounted insurance options.
A competitive compensation and benefits package.
A vibrant, collegiate, inclusive culture that celebrates you.
We are always on the look-out for great talent, and you just might be who we're looking for.
We want to learn more about you, so click the link to apply. You may also email [Confidential Information].
