Overseeing the day-to-day operations of multiple retail stores, ensuring adherence to company policies, procedures, and standards.
Monitoring store performance metrics such as sales targets, profitability, inventory turnover, and customer satisfaction.
Addressing operational issues and resolving problems that may arise in stores, such as staffing shortages, customer complaints, or inventory discrepancies.
Developing and implementing sales strategies to drive revenue growth and achieve sales targets across all stores in the area.
Collaborating with marketing teams to plan and execute promotional campaigns, events, and initiatives to attract customers and increase sales.
Providing training, coaching, and development opportunities to store managers and staff to enhance their skills and performance.
Conducting performance reviews, setting goals, and providing feedback to store managers and teams to optimize performance.
Ensuring consistent implementation of visual merchandising guidelines and store layouts to enhance the customer shopping experience and maximize sales opportunities.
Monitoring and managing inventory levels across stores to ensure adequate stock levels, minimize stockouts, and reduce excess inventory.
Collaborating with logistics and supply chain teams to optimize product distribution and ensure timely replenishment of stock.
Ensuring that stores deliver excellent customer service standards and resolve customer complaints or issues promptly and effectively.
Ensuring compliance with all regulatory requirements, health and safety standards, and company policies across all stores in the area.
