Apply onsite for faster processing!
ibex-clusive benefits:
- Work-onsite allowance*
- Extensive HMO coverage for you and your dependents
- Non-Taxable Allowance on top of your basic salary
- Excellent Program Incentives based on performance
- Group Life Insurance - we got your back!
- 30 Service Incentive Leaves (15 days convertible to cash)
Job Responsibilities:
- Utilize client base tools to provide accurate and consistent, responses to customer inquiries
- Suggestively sell Client products and/or services.
- Follow-up and escalate resolution actions related to unresolved issues
- Troubleshoot and resolve email setup issues
- Utilize chat services using proprietary software to detect, troubleshoot, and correct issues
- Troubleshoot, detect and correct configuration errors
- Additional assigned duties and tasks may be required as needed.
Qualifications:
- MUST have at least 6 month continuous international BPO experience
- For no call center experience, Candidate must be at least 2 years college (without back subjects) in any field
- With good to excellent English communication skills (speaking and listening)
- Background in handling a multitasking account is highly desired
- Willing to work on a flexible shift schedule
Recruitment Center:
3/F Silver City 2, 301, Ortigas Ave, Pasig, 1604 Metro Manila | 12NN - 8PM Monday Friday
Bring your valid ID and vaccination card.
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*Terms and Conditions Apply
