Job Responsibilities:
- Follow standard operations and procedures.
- Recognize and escalate priority problems in accordance with Client standards.
- Ensure one call resolution prioritizing customer satisfaction.
- Perform basic troubleshooting when necessary.
Qualifications
- With or without BPO Experience
- At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Interested applicants may click the Apply Now button!
