Qualifications- IT graduate or Industrial Engineering or any related course
Has at least 4 years experience as Application Support
Must have SAP Materials Management experience
Has Business Analyst background- Willing to work onsite (currently, on hybrid setup)
Knowledgeable in the documentation (e.g., process flow, uat, user's manuals, etc.)- Has very good communication skills
Has very good analytical skills
Facilitates seamless integration between the Back Office applications and the business lines
- Sees that production issues are responded to in a timely manner
Evaluates problem resolutions and delivery of application changes to anticipate impact to business and users in order to keep the user community well informed.- Provides assistance to frontline tasks when the need arises
Manages ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date
- Maintains and updates technical documents and procedures
Keeps track of business operations documentation to ensure clear identification of the business issue- Manages coordination with the team
Prepares weekly maintenance and upgrading specific requirements
- Provides support to IT analysis and development team.
Job Type: Full-time
Pay: Php40,
- 00 - Php45,000.00 per month
Benefits: - Health insurance
Schedule:
Day shift
Experience:- Application Support: 4 years (Preferred)
SAP Materials Management: 2 years (Preferred)
