Qualifications- IT graduate or Industrial Engineering or any related course
Has at least 4 years experience as Application Support
Must have SAP Materials Management experience
Willing to work onsite (currently, on hybrid setup)
- Knowledgeable in the documentation (e.g., process flow, uat, user's manuals, etc.)
Has very good communication skills- Has very good analytical skills
Facilitates seamless integration between the Back Office applications and the business lines- Sees that production issues are responded to in a timely manner
Evaluates problem resolutions and delivery of application changes to anticipate impact to business and users in order to keep the user community well informed.
- Provides assistance to frontline tasks when the need arises
Manages ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date- Maintains and updates technical documents and procedures
Keeps track of business operations documentation to ensure clear identification of the business issue
- Manages coordination with the team
Prepares weekly maintenance and upgrading specific requirements- Provides support to IT analysis and development team.
Job Type: Full-time
Pay: Php40,- 00 - Php45,000.00 per month
Benefits: - Health insurance
Schedule: Day shift
Experience:
- Application Support: 4 years (Preferred)
* SAP Materials Management: 2 years (Preferred)
