Qualifications:- A degree in business administration, information systems, computing studies, IT or any other related fields.
Knowledge of programming languages like SQL, Java and .Net Languages- At least 6 months experience in designing and developing web applications.
Previous experience as an application support analyst or a similar role
- Duties and Responsibilities:
Perform application and website installations on new servers;
- Perform root cause analysis on issues that lead to implementation of processes to prevent repetitive issues;
Research problem tickets to resolve data, setup, and code issues to provide responsive correction of issues;- Interact with internal business customers, operation personnel, and development groups in troubleshooting and correction of issues;
Maintain knowledge base documentation;
- Monitor automated system alerts, log files, and other monitoring tool output;
Design and develop emergency patches to address critical production issues;- Conduct analysis on issues that lead to implementation of processes to prevent repetitive issues;
Job Type: Full-time
Benefits: Health insurance
Opportunities for promotion- Promotion to permanent employee
Schedule:Supplemental Pay: Overtime pay
Application Question(s):
- What is your expected salary (required)
Are you okay to work onsite (required)- How soon can you start (required)
Education:Experience:
Application Support: 1 year (Required)