Job Description
This job is with Accenture, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Design, build and configure applications to meet business process and application requirements.
Qualifications
Overall, the Incident Manager plays a crucial role in maintaining the stability and reliability of systems and services by effectively managing and mitigating the impact of incidents when they occur. They often work closely with other teams such as IT operations, security, customer support, and management to ensure a coordinated and efficient response. Overall, the Service Request Manager plays a critical role in ensuring that service requests are handled promptly, efficiently, and in accordance with established service levels and customer expectations. They contribute to overall customer satisfaction by facilitating smooth and effective interactions between users or customers and the organization's service delivery teams. Minimum 2 year(s) of experience is required
