Company Description
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments That's us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital, G-Technology, SanDisk and WD brands.
Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Conduct collections per contract and invoice terms by directly interfacing with customer and managing customer payment cycle.
- Identify and resolve discrepancies, issues and disputes on a timely manner
- Reconcile accounts receivable against payments, customer deductions / claims, and customers accounts payable records.
- Minimize bad debt risk and maximize accounts receivable collections.
- Provide weekly accurate cash forecast and risk indication.
- Work closely and coordinate with internal and external teams such as Rebates, Sales, Sales Operations, RMA, CMR, Legal, IT, EDI, SAP OTC, Buyer, Client Support, AR Maintenance, Cash Application, Cash Management, Accounts Payable, etc.
- Prepare and send customer statements / billings, invoices, credit/debit memos, etc. and upload invoices in customer portals as required.
- Review of Customer Account for an Order Releasing Request / Order Backlog and provide comprehensive Waterfall Analysis.
- Support controls by coordinating and delivering documentation / information required by internal and external auditors. Manage files, records, transactions and other office procedures and maintain audit trail.
- Perform key periodic (month end close, quarter end close, year end etc.) business activities.
- Resolve most issues independently. Seek guidance on more complex issues. Utilize available tools / systems, creative problem solving and critical thinking to develop alternative solutions.
- Ensure that service level agreements (SLA's) and key performance metrics are achieved
Qualifications
Qualifications
Required
- Bachelor's degree in Accountancy or business related courses
- Minimum 3-5 years of recent experience working in Finance
- Advanced skills in Microsoft Word, Excel and PowerPoint
Preferred
- Previous experience in shared service environment
- Amenable to work on night shift to support US region
Skills
- Demonstrated understanding of general business and financial concepts and principles, relating to order-to-cash, accounts receivable and collections
- Excellent written and oral communication skills
- Self-motivated with the ability to effectively multi-task and work collaboratively in a fast-paced, team environment
- Adaptive to changes
Additional Information
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [Confidential Information] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
