Qualifications: Candidates must be at least in college level, preferably a degree holder.- Must have at least 1 year of call center or BPO experience with at least 6 months of customer service experience supporting a ride hailing service, reservation, and concierge work or in the transportation, and travel sectors.
- Exceptional verbal and written communication skills in English with the ability to convey professionalism and warmth.
- Strong service awareness is a must.
- Multichannel Support Exp (Email, Phone, Chat)
- Good Customer Service Skills
Experience supporting
the APAC Market
.Amenable to report onsite, graveyard shift*
Strong problem-solving abilities, with a knack for finding creative solutions to complex requests.
Impeccable organizational skills and attention to detail, ensuring no aspect of a client's request is overlooked.
Ability to work collaboratively in a fast-paced environment, coordinating seamlessly with various teams.
Tech-savvy with experience using CRM systems and communication tools preferred.
A passion for luxury experiences and a genuine desire to exceed client expectations.
Rigorous work attitude, consumer-oriented, responsible, and stress-resistant.
Job Types: Full-time, Permanent
Pay: Php18,
- 00 - Php31,000.00 per month
