Qualifications 2 to 5 years of experience as a Technical Writer or in a similar role, preferably in a technology-driven company.
Technical Skills:- 2 to 5 years of experience with documentation tools (e.g., MadCap Flare, Adobe FrameMaker, MS Word).
2 to 5 years of experience with programming languages, APIs, and software development lifecycle (SDLC).
- 2 to 5 years of experience with content management systems (CMS) and version control systems (e.g., Git).
2 to 5 years of experience with Agile methodologies- 2 to 5 years of experience in a specific domain such as IT Service Management, Distributed Computing, Cloud Computing, Cybersecurity, or Enterprise software, IT Asset Management principles
Knowledge of UX/UI principles
Writing Skills: Excellent written and verbal communication skills with a strong command of the English language.
Attention to Detail: Exceptional attention to detail and ability to organize complex information.
Problem-Solving: Strong analytical and problem-solving skills to identify issues and propose solutions.
Team Player: Ability to work collaboratively in a fast-paced environment while managing multiple projects.
Documentation Creation: Develop, write, and edit technical documentation, including user manuals, developer guides, API documentation, installation guides, and system operations.
- Content Simplification: Translate complex technical concepts and instructions into clear, concise, and understandable content for a non-technical audience.
Collaboration: Work closely with product teams, subject matter experts (SMEs), and engineers to gather necessary information and ensure accuracy in documentation- Content Management: Maintain and update documentation as new features are developed or changes are made to existing products.
User Research: Conduct interviews with users and developers to better understand the user experience and create more intuitive documentation.
- Standards and Style Guides: Adhere to and help establish documentation standards and style guides to ensure consistency and quality across all materials.
Review and Edit: Review and edit content created by other team members for clarity, grammar, and technical accuracy.- Tools and Software: Use content management systems (CMS), document creation tools, and other relevant software to manage and publish documentation.
Job Type: Full-time
Pay: From Php50,- 00 per month
Benefits: - Health insurance
Opportunities for promotion
- Promotion to permanent employee
Schedule:
Day shiftSupplemental Pay: Overtime pay
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Technical Writer: 2 years (Preferred)
MadCap Flare, Adobe FrameMaker, MS Word: 2 years (Preferred)- programming, APIs, and software development lifecycle (SDLC): 2 years (Preferred)
ontent management systems (CMS) and version control systems: 2 years (Preferred)
* Any relevant IT Domain: 2 years (Preferred)