About Brainbox
Brainbox is different to every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of Always Be Kind is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do is aimed at providing people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love their what they do and become the best versions of themselves.
At Brainbox, we are looking for an Admin Support with experience in using Zoho to process invoices and purchase orders and to serve as the primary point of contact for our client's customers.
Qualifications and Experience
Proven work experience as an Admin, EA, or similar role
Experience in using Zoho is required
Bachelor's degree in a relevant discipline is well regarded
Experience in working with Australian client
Attributes
Excellent MS Office (Word, Excel, Outlook) knowledge
Can work with little supervision
Outstanding organisational and time management skills
Writes and speaks conversational fluent English
Process and detail-oriented
Excellent communication skills
Ability to work methodically and meet deadlines
Responsibilities
Create order quotations using Zoho
Process invoices and purchase orders efficiently through Zoho
Oversee and manage accounts payable
Follow-up customers via calls and emails
Resolve customer disputes promptly and effectively
Process customer invoices and payments
Interact with external customers if the client requires
Manage and organise email communications
Other tasks as assigned
Software
Zoho (required)
MYOB
Monday.com
Perks
Attractive and competitive salary
Tenure-based and Performance-based incentives
Paid time off
Unlimited cash incentives for hired referrals
Engagement and Recognition programs
HMO on day 1
Work-life balance with a
- 5h week and free weekends
International career growth and clients
Opportunities to travel abroad
Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
Fun and inclusive working environment and great working culture
Dedicated local support with local Management, HR, onboarding, payroll, and ICT
Access to unlimited training and micro-competencies to advance your skills
This role is subject to a number of skills and possible online practical tests.
This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.
