Company Description
NIQ GFK CMI's Customer Success Team team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.
Customer Success is NIQ GFK's key department which is instrumental for the company's success.
Job Description
In this role, you will be the single point of contact for the Commercial and Finance teams, to liaise on Finance/Revenue related requests. You will be the go-to person from the Commercial side on all Finance related processes, platforms and documents who can advise on actions accordingly. You will also be responsible for ensuring that all key cut-off dates based on the Monthly Closing Calendar are strictly adhered to
Update opportunities for Commercial teams and advise on opportunity set-up in Salesforce.
Commission opportunity in Salesforce to get the job number (i.e. include billing instructions, final contract details, evidence of agreement (EOA) and/or PO). Raise job number request for exception cases, if needed.
Raise request and coordinate new SAP account creation and credit checks.
Review and approve proforma invoices .
Follow up with the Billing team on sending invoices to clients.
Raise credit memo request for invoice revisions/ cancellations.
Attend the local Billing and Cash Collection calls and coordinate action items with the Commercial team.
Ensure project dates in SAP are updated. Raise SAP change requests as needed.
Follow up with the Operations team on pending fieldwork start date confirmation.
Follow up with the Commercial team on pending evidence of delivery (EOD).
Other Finance/Revenue-related duties, as assigned
Qualifications
2+ years of work experience related to Project Management/coordination w/ multiple stakeholders or Finance
Fluent in English
Solid communication skills, both written and verbal
Technologically capable - can work/learn to work with our Microsoft suite, MS office, Salesforce and PowerBI
Finance knowledge and/or Market Research industry knowledge is a plus
Additional Information
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
Want to keep up with our latest updates
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
