Admin Assistant - CSR (ONSITE)

Admin Assistant (CSR) - Insurance Account (New Zealand)

UpraisIT is Looking for Admin Assistant (Full time) pref with AUSTRALIAN / NEW ZEALAND INSURANCE ACCOUNT

• Full Time rate: _P28,000- P35,000 per month_

Job Location: ONSITE - Ortigas Podium

• Operation Hours

: 7am-4pm / Monday to Friday

• Duties and Responsibilities:

Manage incoming phone calls.

• To complete insurance applications online with clients

Generate sales leads, Identify and assess customers needs to achieve satisfaction.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, know when escalation is required.

• Keep records of customer interactions, process customer accounts and file documents

Identify and assess customers needs to achieve satisfaction; Take the extra mile to engage customers.

• Requirements:

College graduates/undergraduate of Business or any related course, minimum of High School Diploma

• Exceptional communication skills and English language proficiency

With 2 years+ AU or NZ NZ Insurance Account (REQUIRED)

With experience in Canva & Photoshop is REQUIRED. Familiarity with CRM systems and practices (ZOOM / OUTLOOK / MS OFFICE including TEAMS / PDFs / Monday.com)

• With strong phone contact handling skills and active listening

Proven customer support experience / Insurance experience or a regulatory/compliance background would be advantageous

• Experience under the ff areas would be a great PLUS!

WITH BACKGROUND OF THE FF is a PLUS:

GRAPHIC DESIGNERSOCIAL MEDIA EXPERIENCE

• VA EXPERIENCE

CONTENT WRITING EXPERIENCE

MARKETING EXPERIENCEWEBSITE DESIGN EXPERIENCE

• WHY CHOOSE US

Starting pay is between PHP 28,000-35,000/month package.

• Career progression

Paid Training and Provide performance incentives

• Bonus and salary increment

HMO and other amazing perks awaits!

Job Type: Full-time

Benefits:

• Additional leave

Company events

• Flexible schedule

Flextime

• Health insurance

Opportunities for promotion

• Pay raise

Promotion to permanent employee

Job Type: Full-time

Pay: Php28,

• 00 - Php35,000.00 per month
  
  Benefits:
• Additional leave

Company events

• Flexible schedule

Health insurance

• Opportunities for promotion

Paid training

• Pay raise

Promotion to permanent employee
Schedule:

• 8 hour shift

Day shift

• Early shift

Supplemental Pay:

• 13th month salary

Bonus pay

• Performance bonus

Application Question(s):

• Are you amenable to work onsite either in Ortigas, 7am to 4pm Mon to Fri

Experience:

• Customer service: 1 year (Required)

* Admin: 1 year (Required)