TM position is highly focused on customer new acquisition, account management, business growth, ongoing service and maintenance of the existing accounts. This position primarily focuses on service and selling (additional products, tools, machines and equipment) to existing accounts with an additional emphasis on new account. This is a direct, customer-facing sales role with responsibility to retain existing revenues and close new revenue opportunities with both existing and new customers
- Effectively provide account management and ongoing service, support, and sales development to respective accounts in a defined geography and sector(s). Implement white spot prospecting to include existing products, new products and innovations, enhanced sustainability and operational efficiencies (water, energy, chemical usage, and where appropriate food safety solutions.
- Monitor and report for both respective accounts by utilizing corresponding tools, such as Salesforce Funnel, Monthly/Quarterly reporting, market share analysis, and other reports requested by central stakeholders and supervisors.
- Work intensely and directly on application expertise and execution delivery, including customer training and merchandising, to reinforce value proposition and brand equity. Hold monthly and quarterly review session with customers heads of department/stakeholders.
- Grow sales in geographic area and sector(s) by identifying, analyzing, and addressing opportunities for new customer acquisition as well as within existing customers through product and application recommendations.
- Continuously focus on sales growth execution, sales target and gross profit achievement.
- Liaise with TCS to ensure appropriate service support for respective accounts.
- Consult with Sector Manager / District Manager to ensure account management support delivered in respective accounts.
- Lead on time account receivable collection and prevent overdue.
