Position Overview:
The Accounts Receivable Specialist will play a critical role in managing the company's receivables process, including invoicing customers, processing payments, and resolving outstanding balances. The ideal candidate will have strong analytical skills, excellent communication abilities, and a customer-focused approach.
Key Responsibilities:
- Invoicing and Billing:
- Generate and send invoices to customers in a timely and accurate manner.
- Verify billing information, including pricing, terms, and discounts.
- Maintain billing records and documentation for audit purposes.
- Payment Processing:
- Record and reconcile customer payments received via various methods, such as checks, credit cards, and electronic transfers.
- Apply payments to customer accounts and ensure proper allocation.
- Investigate and resolve discrepancies or issues related to payments.
- Collections:
- Monitor accounts receivable aging reports and follow up with customers on overdue invoices.
- Communicate with customers via phone, email, or mail to resolve outstanding balances and ensure timely payment.
- Escalate delinquent accounts to management as necessary.
- Customer Relations:
- Provide excellent customer service and maintain positive relationships with customers.
- Address customer inquiries and resolve billing disputes or discrepancies in a timely and professional manner.
- Collaborate with sales and customer service teams to address customer needs and concerns.
- Reporting and Analysis:
- Prepare and analyze accounts receivable aging reports and other financial reports.
- Identify trends, patterns, and potential risks related to accounts receivable.
- Provide insights and recommendations to improve receivables management processes.
Qualifications:
- Bachelor's degree in accounting, finance, or related field preferred.
- Minimum of 1-2 years of experience in accounts receivable or related role.
- Proficiency in accounting software and Microsoft Excel.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Experience with collections and customer service preferred.
Benefits:
- Flexible working locations
- Hybrid Set Up
- Excellent company culture
- Free accommodation & Devices program
- High incentive program
- Stock Option Program
- Work with local & international brands
Company Intro:
Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing . We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.
Brand We've worked with:
Nestle | Unilever | URC | Monde Nission |Del Monte
Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock
