DUTIES AND RESPONSIBILITIES- Acknowledges Transmittal at the AR Module within 24 hours.
- Checks the completeness of the physical billings transmitted from Billing Department.
- Serves Bills for Collection to customer within 48 hours for city delivery while 5 working days for outside Metro Manila customers based on their submission window.
- Updates AR Module SOA in a per bill basis on the following details within 24 hours from the date forwarded by Routing team leader.
Received date by Customer
Received by Customer Name
- Ensures to send updated Statement of account to the customer every 5th of the month or after every collection for the left out billings.
- Follow-up customers 10 days before the due date to get payment commitment through email or via telephone.
- Ensures that all bills were collected within the agreed term.
- Updates the AR Monitoring remarks in a per bill basis based on the feedback given by the customer.
- Escalates report through email, phone call, text with the Account Executive Partners to those accounts that were not able to give payment commitment.
- Ensures that reason for non payment or status of our billings must be specific during escalation.
- Prepares collection report at the AR Module SOA including DM/CM within 48 hours after collection date and 3 days for those without details. Those that would affect for month-end should endorse to Revenue accounting.
- Ensures that all pertinent supporting alike Bills Receiving Copies, DM, CM reports, payment details and claims supporting documents must be attached.
- Ensures to prepare Returned billings transmittal within 24 hours for all return bills to be submitted:
- Ensures to prepare Collections reports such as ( Weekly collection; Monthly Collection; Monthly W/tax; Monthly Claims)
- Ensures to escalate through email for any unusual collections like incentives, and deductions like claims above 100K, and adjustments above 50K either one time or accumulated (in a period of one month) within 48 hours from collection date.
- Ensures that all Deduction from customer must be endorsed to specific department.
- Ensures to always inform the Sales executive in charge of the delinquent account prior to sending a demand letter.
- Ensures to get the Tax Certificate (BIR Form 2307) from Customer based on their releasing date or period.
- Prepares Monthly Updates for the overdue invoices.
- Observes 5-S practice at all times in our working area.
- FIT compliance and submit one initiative semi annual with OPL.
- Performs other duties as may be required from time to time by immediate superior.
Job Types: Full-time, Fresh graduate
Pay: From Php15,910.83 per month
Schedule: - 8 hour shift
Day shift
Ability to commute/relocate:
Alabang: Reliably commute or planning to relocate before starting work (Required)
