Title: Accounts Receivable Specialist
Job Title: Accounts Receivable Specialist
Location: Pasig City
Job Type: Full Time
Position Overview
The Accounts Receivable Specialist will be pivotal in maintaining excellent customer relations and ensuring accurate and timely billing operations. This role involves managing customer accounts, handling billing inquiries, and ensuring compliance with reporting requirements.
Key Responsibilities
- Customer Relations: Serve as the primary point of contact for customers regarding billing and account issues. Address inquiries, resolve disputes, and build strong relationships to enhance customer satisfaction.
- Billing Operations: Oversee the billing process, including generating, reviewing, and sending invoices. Ensure accuracy in billing information and resolve any discrepancies promptly.
- Customer Account Management: Maintain and update customer account information. Monitor account activity to identify and address potential issues. Ensure all accounts are managed in accordance with company policies and procedures.
- Reporting Requirement Compliance: Prepare and submit regular reports related to accounts receivable, including aging reports and compliance documentation. Ensure all reporting requirements are met accurately and timely.
- Record Keeping: Maintain detailed and organized records of all transactions, communications, and account activities to support accurate financial reporting and audit processes.
- Collaboration: Work closely with other departments, such as Sales and Customer Service, to ensure seamless communication and resolution of any account-related issues.
Qualifications
- Education: Associates degree in Accounting, Finance, or a related field (Bachelors degree preferred).
- Experience: Proven experience in accounts receivable, billing operations, or a similar role.
- Skills: Proficiency in accounting software (e.g., AX Dynamics, SAP, NetSuite) and Microsoft Office Suite (particularly Excel).
- Communication: Excellent verbal and written communication skills, with a strong ability to handle customer inquiries and issues professionally.
- Attention to Detail: Strong organizational and analytical skills with a keen eye for detail.
- Problem-Solving: Effective problem-solving skills to address and resolve billing discrepancies and account issues.
- Compliance: Understanding of financial reporting requirements and experience ensuring compliance with relevant regulations and policies.
