Job Responsibilities:- Contact customer by telephone and e-mail in an attempt to determine reason for overdue payment; problem resolution on behalf of customers account reconciliation; receipt and allocate payments; sort and file correspondence, keeping files and documentation up to date and accurate
Investigate and resolve customer issues and disputes to collect balances- Provide information on disputes to Sales team and other internal parties
Identify potential bad and doubtful debts within customer portfolio or other potential operational risks or non-compliant activities and escalate in designated appropriate manner
- Comply with the Goodyear Credit Policy, and all other applicable company policies and procedures in all respects
Bachelor's/College Degree in Accountancy or Finance. Fresh graduates are encouraged to apply
- 0 to 1 year experience as a Cash Application Specialist in business to business collections environment
Basic knowledge of SAP AR preferred- Basic knowledge of Account Reconciliation
Exposure to OTC/OTR processes preferred
- Proficiency of basic accounting principles, including debits and credits, the basic accounting equation, adjustment, billing, credits, and claims processing
Must be amenable to work in Hybrid set up
Others: HMO on day 1
Morning shift (7:00AM - 4:00PM) Laptop and equipment will be provided for a work at home setup.
Job Type: Full-time
Pay: Php21,
- 00 - Php25,000.00 per month
Benefits: - Health insurance
Life insuranceSchedule: Day shift
Ability to commute/relocate:
* Taguig City: Reliably commute or planning to relocate before starting work (Required)