At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Contacting customer request by phone and/or in writing to ensure customer satisfaction and to ensure that service standards are met.
Work to promote the long-term success of each account and the overall portfolios when handling customer issues and complaints.
Focuses on the customer/ client by asking questions, listening and determining solutions to problems.
Ability to meet deadlines with accuracy and thoroughness, work in a fast-paced, results-oriented environment
Reconciles unused credits and payments to outstanding invoices to trim down the volume of outstanding invoices especially the past due ones
Leading conference calls to collaborate with stake holders to resolve issues on the account/s.
Maintains tracking of important documents / reports
Developing and maintaining a solid working knowledge of the logistics industry and of all products, services and processes performed by the team
Contributing to continuous improvement initiatives to optimize service quality
Participate actively on all required team meetings
Performs other duties as assigned by direct superiors and managers
Compliance with the work procedures & data privacy
Discussing credit risk management to an acceptable quality in terms of established credit guidelines.
Degree in the field of accounting, finance and economics
Minimum 4 years of relevant experience
Previous experience in working with ERP, preferably SAP FI module
Very good accounting background
Previous working experience preferably in large/global organizations
Enthusiasm and commitment to delivering quality results to tight deadlines
Self-motivation, quick learning and creative thinking
Knowledgeable in LSS is plus
Intermediate knowledge of accounting,
Good technical knowledge of MS office,
Effective analytical and problem-solving skills,
Detail oriented,
Good English language skills,
Excellent interpersonal and communication skills.
Hybrid work at BGC Corporate Center, Taguig
Benefits:
Our vacation and leave policies reflect our belief in proper work-life balance.
We offer great HMO benefits with dental coverage to help the employee on difficult times of sickness and emergency.
We offer a non-taxable monthly medical cash assistance to support the employee's medical needs.
