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edgetutor

Account Manager (Work From Home)

Early Applicant
  • 27 days ago
  • Be among the first 50 applicants

Job Description

About Us

Join Our Growing Team Across Multiple Locations!

Edge Tutor is the fastest growing Tutor Outsourcing company in the Philippines, offering fully managed, white label tutoring solutions to clients in 24+ countries in the Americas, Europe, the Middle East, and Asia-Pacific. Founded in 2022 by a Harvard alumni who had previously started Edukasyon.ph, it currently helps 1,000 Filipino online tutors teach English and Maths to learners across time zones, in partnership with some of the most prestigious education companies globally. Our fast growing team, and our >1,000 online teachers, are based all over the Philippines, and enjoy a 100% WFH setup.

The Edge Team has earned recognition as one of the Top Startups to watch

Essential Duties & Responsibilities:

Lead and support a team of online (ESL) teachers.
Observe lessons, give feedback, and coach teachers to improve.
Manage teacher schedules and handle disciplinary actions.
Build and maintain strong client relationships.
Collaborate with Lesson Support, Training and Recruitment to enhance student experience.
Monitor and report on teacher performance.
Manage and analyze data related to booked lessons, utility rates, and lesson quality.
Prepare regular reports for clients and senior management.
Become the liaison for partners and teachers.

Qualifications:


At least 2 years experience leading a team of online ESL teachers, as mentor, trainer, team leader or supervisor.
Skilled in lesson observation, feedback, and coaching.
Knowledge of online lesson delivery metrics
Strong data analysis and report preparation skills.
Strong presentation skills
Experience in disciplinary actions.
Excellent at building relationships
Experience in customer service (international clients a plus)
Strong organizational skills and thorough
Proactive and critical thinker

Are you passionate about supporting Filipino teachers Our mission is to provide thousands of Filipino teachers with fulfilling careers, allowing them to work from home, earn higher income, advance professionally, and make a real impact on their students lives.

JOIN US!

More Info

Industry:Other

Function:Education

Job Type:Permanent Job

Skills Required

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Date Posted: 28/10/2024

Job ID: 98332499

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Last Updated: 28-10-2024 09:06:50 AM
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