The Account Manager will be assigned in a company that focuses on providing Internet Services offering a premium connectivity to clients with dedicated account management and a reliable 24/7 contact center offering a faster turnaround time and a high Service Level Agreement.
Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or other relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Experience delivering client-focused solutions to customer needs- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field- Willing to work on site and on field if necessary
Job Type: Full-time
Schedule:
Education:
Bachelor's (Preferred)
