Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
About Ninja Chill
Ninja Chill manages the overall operations of the new service of the Company. The Unit ensures secure handling, transporting and delivering of products, such as seafood, meat, fruits & veggies, raw materials and medicines, while maintaining product quality from the supplier to the consumer.
About the Job
As an Account Manager you are expected to cultivate and nurture strong, long-term relationships with key clients while driving business growth and revenue. This entails understanding the unique needs and objectives of each, developing tailored solutions to meet those needs, and ensuring the successful delivery of services.
Duties and Responsibilities
Identify opportunities for upselling or cross-selling during client's warehouse visit and engagement activities
Stay informed about industry trends, market dynamics, and competitor activities
Monitor Restock Operations Performance and conduct business reviews with clients to keep business engagement
Identify potential risks or challenges associated with client accounts, and develop strategies to mitigate these risks effectively.
Analyze ops performance, identify risks and work with the shippers to develop mitigating actions
Monitor the percentage of orders or shipments delivered on time to clients.
Qualifications:
A graduate of Bachelor's degree in Business Management, Economics, Management Engineering or any business related courses
Proven track record of success in B2B account management, preferably within the transport or logistics industry.
Strong understanding of transport and logistics operations, processes, and technologies.
Excellent communication, negotiation, and interpersonal skills.
Ability to think strategically, analyze data, and develop actionable insights and recommendations.
Why Join Us
We recognize and reward your valuable contribution through a competitive compensation and a series of recognition programs.
We provide Paid Time Offs and Wellness Leaves to support your overall well-being.
We empower you to learn and grow with us through our curated learning and development programs.
We encourage you to join our in house social clubs so you can meet other people with the same interests.
