Account Management Specialist ( US based Client) | Project based

The Account Management Specialist is primarily an administrative function to prep, create and present documents such as Quotes, Proposals and Statements of Work. Depending on experience and communication skills, role can expand to take on additional responsibilities in communicating with customers via email.

• Job Highlights:

Competitive Salary

• Non-taxable Allowance

HMO Coverage after a month

• Mentoring and development programs for career growth opportunities

Employee engagement activities

• Family-oriented culture

Fixed Weekends Off

• Hybrid Set Up

• Key responsibilities include:

Act as a liaison between the Strategic Account Manager and clients

• Partner with internal teams, software publishers and vendors to provide an exceptional client experience

Follow up on with clients regarding Net Promoter survey's and coordinate appropriate responses

• Develop and monitor a plan for easily managing current and future client software renewals, subscriptions, and payments

Prepare, and present quotes to clients, obtaining information from the software publisher and internal resources, as needed

• Create, maintain, and update opportunities in our CRM (NetSuite), to include cost of service and deposits

Maintain and update client contact information

• Collaborate with internal consulting teams to generate professional Statements of Work, monitoring and maintaining Service Level Agreements

Weekly review and update of pipeline status to ensure accurate sales forecasts

• Special administrative projects and/or ad hoc duties, as assigned

• Job Requirements:

Atleast 2 years professional experienced as Account Management Specialist.

• Knowledge in Microsoft Office Suite and Outlook is required.

Good comprehension and application of English language, spoken and written.

• Amenable working in Eastwood, Quezon City (Hybrid set up)

Flexible working following US Timezone.

• WHY INTELASSIST

We grow together. We value your effort. We aim to empower you.

Job Type: Fixed term

Pay: Php55,

• 00 - Php75,000.00 per month
  
  Benefits:
• Company events

Promotion to permanent employee
Schedule:

• Night shift

Supplemental Pay:

• 13th month salary

Overtime pay

Education:

• Bachelor's (Preferred)

Experience:

• Account Management: 4 years (Preferred)

Language:

* English (Preferred)