Account Management Assistant

DUTIES AND RESPONSIBILITIES:

- Acknowledges receipt of buyer's inquiries and requests to ensure that inquiries and requests are handled on a timely manner.
- Issues of order of payment by endorsing the right/correct application of payment to the Treasury Department. This is to ensure immediate issuance of official receipt and posting to the buyer's ledger.
- Secures clearances from other departments related to Transfer of Rights/Unit and Backout/Overpayment refund through transmitting all the pertinent documents to the right/proper department. This is to ensure that fees related to Transfer of Rights are being collected accurately.
- Coordinates with other concerned departments through immediately informing the concerned department/personnel of the concern, and continuous follow-up until the same is satisfactorily met. This is to ensure that buyers other concerns are addressed promptly.
- Prepares computation related to buyer's request including transfer of rights, revival of account, transfer of unit, backout/refund, backout/transfer, forfeiture of account, restructuring, full payment and amount to update by computing the accurate/correct interest, penalty, mri, rpt, commission/incentive released, and other fees (if there is any). This is to ensure that buyers are provided with clear and accurate computation and collect what is due.
- Prepares Buyer's Contact Form (BCF) in relation to the approved computation of transfer of rights, revival of account, transfer of unit, backout/refund, backout/transfer, forfeiture of account, restructuring, full payment, reversal of penalty, change DP term, deletion of payment schedule, change of O.R. application, O.R cancellation, O.R. Recording, O.R. Splitting, change buyer information through transmission of the approved BCF to the concerned group for the immediate adjustments in the system. This is to ensure the timely adjustments in the system.

Job Types: Full-time, Permanent

Benefits:

• Company events

Employee discount

• Health insurance

Life insurance
Schedule:

• Day shift

Monday to Friday

• Overtime

Supplemental Pay:

• 13th month salary

Overtime pay

Application Question(s):

• Do you have knowledge in Computer Literate (MS Applications)

Education:

* Bachelor's (Preferred)