Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
About Ninja Chill
Ninja Chill manages the overall operations of the new service of the Company. The Unit ensures secure handling, transporting and delivering of products, such as seafood, meat, fruits & veggies, raw materials and medicines, while maintaining product quality from the supplier to the consumer.
About the Job
As an Account Executive, your core focus revolves around motivation and customer orientation. Your primary duty involves fostering enduring relationships with our current clients, ensuring not only that their needs are fulfilled but also surpassed
Duties and Responsibilities
Client Relationship Management
Issue Resolution and Escalation
Account Maintenance and Growth
Effective communication lines between sales, operations and shipper teams
Provide necessary information or reports for clients
Verifying accuracy of billing
Monitoring of payment posting
Qualifications:
A graduate of Bachelor's degree in Business Management, Economics, Management Engineering or any business related courses
Proven track record of success in B2B account management, preferably within the transport or logistics industry.
Strong understanding of transport and logistics operations, processes, and technologies.
Excellent communication, negotiation, and interpersonal skills.
Ability to think strategically, analyze data, and develop actionable insights and recommendations
Why Join Us
We recognize and reward your valuable contribution through a competitive compensation and a series of recognition programs.
We provide Paid Time Offs and Wellness Leaves to support your overall well-being.
We empower you to learn and grow with us through our curated learning and development programs.
We encourage you to join our in house social clubs so you can meet other people with the same interests.
